Increased Errors on FGA EU-1 Public Cloud

Incident Report for Okta FGA

Postmortem

We have thoroughly investigated the service interruption encountered in this event and determined that a broad disruption was not applicable. Following a period of stability, we have downgraded the severity of the incident, and our support teams will continue to assist any impacted customers by improving the errors they may have experienced.

Posted Jan 30, 2025 - 17:12 UTC

Resolved

Services has been restored. We sincerely apologize for the impact this had on you and your users.

Posted Jan 29, 2025 - 11:15 UTC

Monitoring

The system self-recovered and we are monitoring the system.

Posted Jan 29, 2025 - 11:11 UTC

Investigating

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Posted Jan 29, 2025 - 10:55 UTC

This incident affected: EU-1 (Core Services).