Increased Errors FGA US-1

Incident Report for Auth0 FGA

Resolved

Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Posted Sep 26, 2025 - 18:41 UTC

Monitoring

We experienced high rate of errors and heightened latency for requests in FGA US-1 from approximately 14:07 to 14:09 UTC. We're observing recovery now and our engineering team continues to monitor this issue.

Posted Sep 26, 2025 - 18:35 UTC

Investigating

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

Posted Sep 26, 2025 - 18:23 UTC

This incident affected: US-1 (Core Services).